1. Appointments & Bookings

Clients are encouraged to book appointments in advance to ensure availability. Walk-ins are welcome based on availability. A confirmation will be sent upon successful booking.

2. Cancellations & Rescheduling

We kindly request at least 24 hours’ notice for cancellations or rescheduling. Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee.

3. Late Arrivals

If you arrive more than 10 minutes late, your appointment may be shortened or rescheduled, and a late fee may apply.

4. No-Show Policy

Clients who fail to show up for an appointment without notice may be charged in full or may be required to pay a deposit for future bookings.

5. Health & Safety

Clients with nail or skin conditions that may pose health risks are encouraged to consult with our technicians prior to service. We maintain strict hygiene protocols for your safety.

6. Children and Guests

For the safety and comfort of all clients, we ask that children be supervised at all times. Additional guests who are not receiving services may be limited during peak hours.

7. Service Satisfaction

If you are dissatisfied with your service, please notify us within 48 hours so we can make it right. Refunds are not guaranteed but we are committed to resolving concerns professionally.

8. Pricing & Payments

Prices are subject to change without prior notice. All payments are due at the time services are rendered. We accept cash, cards, and mobile transfers.